My User Manual

  • People : 1-10
  • Prep : 45 min
  • Time : 30 min
  • Level :

A personal user manual is a fun way to share your individual preferences for how you like to collaborate and communicate. It can also be a great tool for getting to know each of your teammates beyond the work stuff.

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Use this play to…

No matter what integrated team you’re in, learning how to work together takes time. We all have different communication and collaboration styles.

This play builds our empathy muscles and honors the fact that we each have our own style of working. You’ll find that you’ll deliver IP a lot faster when you can understand how your teammates work best.

Before you begin…

This play is great for any team, any time. But especially when…

You just started on a new team You’re kicking off a new project with a team. Download the starter deck and review what questions you’d like to ask of yourself and of your teammates. Agree on which ones to focus on.

Who is involved

Anyone in your integrated project team, including individual contributors and team leads.

Materials

Paper

Scissors

Slide Template

Running the Play

Step 1: Spend time before you meet answering each of the prompts (30 mins)

We’ve provided 10 prompts in the deck, but here’s a sample of what you’ll find:

  • Conditions I like to work in
  • Best ways to communicate with me
  • The ways I like to receive feedback
  • Things I love
  • Favorite saying

Step 2: Share your user manuals with each other (5 - 60 mins)

Pair up into teams of 2 (with one team of 3 if you have an odd number of team members), and take turns sharing feedback on areas such as:

  • How you partner’s description of themselves matches up with your experience working with them
  • Areas where you need clarification
  • Other habits, preferences, or details that you think your partner should consider adding to their user manual
  • What surprised you about your partner’s user manual

Each pair should last ~7 minutes.

Continue to pair up for feedback round-robin style until each person has shared with each of their teammates.

Pro Tip

When new hires start, add this as a task in their 90-day plan.

Step 3: Rinse and repeat

Teams will grow and change so as new team members join your poject or team, have them fill it out and share in you next team meeting!

Virtual Tip

Zoom breakout feature is a great way to run this with large groups, by breaking groups up and switching people in groups. Will require multiple presentations, but people are more likely to talk together and this will breed deeper connections

Variations

Go Deeper

Consider adding more prompts to your user manuals:

  • I feel that my purpose here is to
  • I feel energized and engaged when
  • I struggle to focus and stay motivated when
  • To make me feel like I matter, please
  • I’d really prefer if you would be willing to avoid
  • Right now I’m working on
  • When you have positive feedback for me, I’d prefer you
  • When you have something constructive for me, I’d like if you could

Make it part of your standup

Incorporate these as quick get-to-know each other exercises in your standing meetings by spending 5 min at the beginning of each meeting on one topic/question and running through everyone’s answer.

Gamify It!

Try a gamification version of this play. Collect and anonymize the team slides from one prompt and have the team try to guess whose slide is whose.

Play in Action

This is perhaps the most important step in the reflection process.
This is perhaps the most important step in the reflection process.
This is perhaps the most important step in the reflection process.

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